Frequently Asked Questions

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What is WRAPS?

WRAPS (Worldwide Refugee Admissions Processing System) is the name of the computer system used to process refugees for resettlement in the United States. The system is used by the Overseas Processing Entities (OPEs) and the RPC to coordinate and standardize data entry for refugees into the U.S. Refugee Admissions Program.

How can I get more information regarding my refugee case or on behalf of my relative's refugee case?

In accordance with law and policies governing the confidentiality of Department of State refugee processing records, we are unable to provide information regarding specific refugee cases.

The refugee applicant may obtain information about his or her case by inquiring directly to the processing center handling the case. We appreciate your understanding of the Department’s need to ensure confidentiality in the U.S. Refugee Admissions Program.

For our registered partners, please see PRM’s Confidentiality Program Announcement from 2004.